PRIVACY POLICY

In compliance with the provisions of the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), and other applicable regulations on data protection, this Privacy Policy establishes the basis for the collection, processing and use of personal data provided by users on the website.

1. DATA CONTROLLER

The data controller is OPTIMA QUANTUM SERVICES, a company registered in Dubai, United Arab Emirates, and owner of the website https://es.optimaquantum.com/

For any inquiries or exercise of rights in relation to this privacy policy, users may contact through:

  • Email: info at optimaquantum.com

2. DATA COLLECTED

We collect and process the following personal information:

  • Identification data (name, surname, address, identification number).
  • Contact data (email address, phone number).
  • Demographic data (country, preferred language).
  • Browsing data (IP address, browser type, operating system).
  • Other data provided by users through the contact form or other communication channels.

3. PURPOSE OF PROCESSING

Personal data is processed for the following purposes:

  • Management of inquiries and requests made by users.
  • Provision of services and execution of contracts.
  • Sending information, news or updates related to Optima Quantum Services.
  • Compliance with legal obligations and dispute resolution.
  • Improvement of our services and user experience.

4. LEGAL BASIS

Data processing is carried out based on:

  • Express consent given by the user when providing their data.
  • The execution of pre-contractual or contractual measures, if the data is necessary for a contract.
  • Compliance with legal obligations under UAE and international law.
  • Legitimate interests pursued by the data controller.

5. DATA RETENTION

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, in compliance with UAE Federal Decree-Law No. 45 of 2021 and GDPR requirements. Data will be retained for a minimum period as required by applicable law, unless the user requests its deletion, subject to legal retention obligations.

6. INTERNATIONAL DATA TRANSFERS

As a company based in the United Arab Emirates providing services internationally, personal data may be transferred to countries outside the UAE and the European Economic Area. When such transfers occur, we ensure appropriate safeguards are in place in accordance with UAE Federal Decree-Law No. 45 of 2021 and GDPR requirements, including standard contractual clauses or other approved transfer mechanisms.

7. DISCLOSURE TO THIRD PARTIES

Personal data will not be disclosed to third parties without the express consent of the user, except in cases provided by law, including:

  • Service providers and processors acting on our behalf.
  • Legal and regulatory authorities when required by law.
  • Professional advisors and auditors.

8. USER RIGHTS

Users have the right to:

  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request deletion of their data (right to be forgotten).
  • Object to or restrict processing.
  • Data portability (where applicable under GDPR).
  • Withdraw consent at any time.
  • Lodge a complaint with supervisory authorities.

To exercise these rights, users may contact through info at optimaquantum.com.

For UAE residents, complaints may be filed with the UAE Data Office. For EU residents, complaints may be filed with the competent data protection authority in their jurisdiction.

9. SECURITY

We have implemented appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, alteration, or disclosure, in accordance with UAE Federal Decree-Law No. 45 of 2021 and GDPR standards, including:

  • Encryption of data in transit and at rest.
  • Access controls and authentication mechanisms.
  • Regular security assessments and updates.
  • Employee training on data protection.

10. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies. Users can manage their cookie preferences through their browser settings. For detailed information about our use of cookies, please refer to our Cookie Policy.

11. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18 (or the applicable age of majority in their jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

12. MODIFICATIONS

Optima Quantum Services reserves the right to modify this Privacy Policy to adapt it to regulatory, technological, or business changes. Any material modification will be notified to users through the website or via email. The continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

13. GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by the laws of the United Arab Emirates. For matters relating to EU residents’ data, GDPR provisions shall apply. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the competent courts in Dubai, UAE, or the courts in the user’s place of residence where required by applicable law.

Last Updated: October 31, 2025